Home
About Us
Become a Member
Calendar
- Upcoming Events
- Learning Resources
Credentials
Laws & Regulations
- Frequently Asked Questions
- Operating a Funeral Business in Colorado
For Consumers
Contact Us
- Contact Us

Keyword Search

Welcome, Guest | Sign In

For Consumers

Find a Funeral Establishment
Consumer Information
Colorado Funeral Complaints
Careers in Funeral Service
Honoring Our Veterans

Colorado Funeral Complaints

Filing a Complaint

Professional licenses are administered by the Colorado Department of Regulatory Agencies (DORA). To file a complaint against a professional license with DORA, please visit the DORA website.

How to File a Complaint

All funeral establishments and crematories must be registered annually with the Colorado Department of Regulatory Agencies (DORA).

DORA's Office of Funeral Home & Crematory Registration investigates complaints and enforces disciplinary actions against those who violate the Mortuary Science Code and the program rules.

Complaints must be filed online at https://dpo.colorado.gov/FileComplaint

Violation of State Laws

Colorado's Department of Regulatory Agencies Office of Funeral and Mortuary Science Services investigates complaints against registered funeral establishments and crematories, and enforces disciplinary actions against those who violate the Mortuary Science Code and the program rules. Complaints must be filed online at https://dpo.colorado.gov/FileComplaint

Home
About Us
Become a Member
Calendar
Credentials
Laws & Regulations
For Consumers
Contact Us

Terms and Conditions

The Colorado Funeral Directors Association (CFDA) Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Colorado Funeral Directors Association (CFDA) Web Site constitutes your agreement to all such terms, conditions, and notices.

MODIFICATION OF THESE TERMS OF USE

Colorado Funeral Directors Association (CFDA) reserves the right to change the terms, conditions, and notices under which the Colorado Funeral Directors Association (CFDA) Web Site is offered, including but not limited to the charges associated with the use of the Colorado Funeral Directors Association (CFDA) Web Site.

LINKS TO THIRD PARTY SITES

The Colorado Funeral Directors Association (CFDA) Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Colorado Funeral Directors Association (CFDA) and Colorado Funeral Directors Association (CFDA) is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Colorado Funeral Directors Association (CFDA) is not responsible for webcasting or any other form of transmission received from any Linked Site. Colorado Funeral Directors Association (CFDA) is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Colorado Funeral Directors Association (CFDA) of the site or any association with its operators.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Colorado Funeral Directors Association (CFDA) Web Site, you warrant to Colorado Funeral Directors Association (CFDA) that you will not use the Colorado Funeral Directors Association (CFDA) Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Colorado Funeral Directors Association (CFDA) Web Site in any manner which could damage, disable, overburden, or impair the Colorado Funeral Directors Association (CFDA) Web Site or interfere with any other party's use and enjoyment of the Colorado Funeral Directors Association (CFDA) Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Colorado Funeral Directors Association (CFDA) Web Sites.

USE OF COMMUNICATION SERVICES

The Colorado Funeral Directors Association (CFDA) Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
Conduct or forward surveys, contests, pyramid schemes or chain letters.
Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
Restrict or inhibit any other user from using and enjoying the Communication Services.
Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
Violate any applicable laws or regulations.

Colorado Funeral Directors Association (CFDA) has no obligation to monitor the Communication Services. However, Colorado Funeral Directors Association (CFDA) reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Colorado Funeral Directors Association (CFDA) reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Colorado Funeral Directors Association (CFDA) reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Colorado Funeral Directors Association (CFDA)'s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Colorado Funeral Directors Association (CFDA) does not control or endorse the content, messages or information found in any Communication Service and, therefore, Colorado Funeral Directors Association (CFDA) specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Colorado Funeral Directors Association (CFDA) spokespersons, and their views do not necessarily reflect those of Colorado Funeral Directors Association (CFDA).

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

MATERIALS PROVIDED TO Colorado Funeral Directors Association (CFDA) OR POSTED AT ANY Colorado Funeral Directors Association (CFDA) WEB SITE

Colorado Funeral Directors Association (CFDA) does not claim ownership of the materials you provide to Colorado Funeral Directors Association (CFDA) (including feedback and suggestions) or post, upload, input or submit to any Colorado Funeral Directors Association (CFDA) Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Colorado Funeral Directors Association (CFDA), its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Colorado Funeral Directors Association (CFDA) is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Colorado Funeral Directors Association (CFDA)'s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

LIABILITY DISCLAIMER

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) WEB SITE, WITH THE DELAY OR INABILITY TO USE THE COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE COLORADO FUNERAL DIRECTORS ASSOCIATION (CFDA) WEB SITE.

TERMINATION/ACCESS RESTRICTION

Colorado Funeral Directors Association (CFDA) reserves the right, in its sole discretion, to terminate your access to the Colorado Funeral Directors Association (CFDA) Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Colorado, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in Douglas County, Colorado, U.S.A. in all disputes arising out of or relating to the use of the Colorado Funeral Directors Association (CFDA) Web Site. Use of the Colorado Funeral Directors Association (CFDA) Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Colorado Funeral Directors Association (CFDA) as a result of this agreement or use of the Colorado Funeral Directors Association (CFDA) Web Site. Colorado Funeral Directors Association (CFDA)'s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Colorado Funeral Directors Association (CFDA)'s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Colorado Funeral Directors Association (CFDA) Web Site or information provided to or gathered by Colorado Funeral Directors Association (CFDA) with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Colorado Funeral Directors Association (CFDA) with respect to the Colorado Funeral Directors Association (CFDA) Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Colorado Funeral Directors Association (CFDA) with respect to the Colorado Funeral Directors Association (CFDA) Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.

TRADEMARKS

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.

PRIVACY

By using the Colorado Funeral Directors Association (CFDA) website, you consent to the data practices described in this statement.

Collection of your Personal Information | Colorado Funeral Directors Association (CFDA) collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Colorado Funeral Directors Association (CFDA) also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Colorado Funeral Directors Association (CFDA). This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Colorado Funeral Directors Association (CFDA) for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Colorado Funeral Directors Association (CFDA) Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Colorado Funeral Directors Association (CFDA) public message boards, this information may be collected and used by others. Note: Colorado Funeral Directors Association (CFDA) does not read any of your private online communications.

Colorado Funeral Directors Association (CFDA) encourages you to review the privacy statements of Web sites you choose to link to from Colorado Funeral Directors Association (CFDA) so that you can understand how those Web sites collect, use and share your information. Colorado Funeral Directors Association (CFDA) is not responsible for the privacy statements or other content on Web sites outside of the Colorado Funeral Directors Association (CFDA) and Colorado Funeral Directors Association (CFDA) family of Web sites.

Use of your Personal Information | Colorado Funeral Directors Association (CFDA) collects and uses your personal information to operate the Colorado Funeral Directors Association (CFDA) Web site and deliver the services you have requested. Colorado Funeral Directors Association (CFDA) also uses your personally identifiable information to inform you of other products or services available from Colorado Funeral Directors Association (CFDA) and its affiliates. Colorado Funeral Directors Association (CFDA) may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Colorado Funeral Directors Association (CFDA) does not sell, rent or lease its customer lists to third parties. Colorado Funeral Directors Association (CFDA) may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Colorado Funeral Directors Association (CFDA) may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Colorado Funeral Directors Association (CFDA), and they are required to maintain the confidentiality of your information.

Colorado Funeral Directors Association (CFDA) does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Colorado Funeral Directors Association (CFDA) keeps track of the Web sites and pages our customers visit within Colorado Funeral Directors Association (CFDA), in order to determine what Colorado Funeral Directors Association (CFDA) services are the most popular. This data is used to deliver customized content and advertising within Colorado Funeral Directors Association (CFDA) to customers whose behavior indicates that they are interested in a particular subject area.

Colorado Funeral Directors Association (CFDA) Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Colorado Funeral Directors Association (CFDA) or the site; (b) protect and defend the rights or property of Colorado Funeral Directors Association (CFDA); and, (c) act under exigent circumstances to protect the personal safety of users of Colorado Funeral Directors Association (CFDA), or the public.

Use of Cookies | The Colorado Funeral Directors Association (CFDA) Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Colorado Funeral Directors Association (CFDA) pages, or register with Colorado Funeral Directors Association (CFDA) site or services, a cookie helps Colorado Funeral Directors Association (CFDA) to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Colorado Funeral Directors Association (CFDA) Web site, the information you previously provided can be retrieved, so you can easily use the Colorado Funeral Directors Association (CFDA) features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Colorado Funeral Directors Association (CFDA) services or Web sites you visit.

Security of your Personal Information | Colorado Funeral Directors Association (CFDA) secures your personal information from unauthorized access, use or disclosure. Colorado Funeral Directors Association (CFDA) secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement | Colorado Funeral Directors Association (CFDA) will occasionally update this Statement of Privacy to reflect company and customer feedback. Colorado Funeral Directors Association (CFDA) encourages you to periodically review this Statement to be informed of how Colorado Funeral Directors Association (CFDA) is protecting your information.